IMPORTANT!:The data contained in this document has been provided by the client and is therefore true and in full compliance with the user's wishes.
CLAIM:Disagreement related to products or services
COMPLAINT Dissatisfaction not related to products or services or discomfort or dissatisfaction regarding customer service
Filing a claim does not preclude other dispute resolution options, nor is it a prerequisite for filing a complaint with INDECOPI.
The provider must respond to the claim within a period of no more than thirty (30) calendar days, and may extend the period for up to thirty (30) more days, after notifying the consumer.
Privacy Notice regarding the Complaints Book
You are informed that in order to establish an effective and efficient means of communication to respond to your complaint or claim and, likewise, comply with Law No. 29571 and the Regulations of the Complaints Book of the Consumer Protection and Defense Code, your personal data will be recorded in the database called "Complaints Book" owned by (------------) (hereinafter, SN) a company domiciled at Av.San Martín 140 interior 104 Barranco Lima / Peru, for the period necessary to comply with the legal requirement or until the time you request the deletion of your information.
SN also informs that Host services are provided by HostGator USA, whose data storage is located in the USA. Any changes to the data controller will be communicated to their email address. Users may exercise their rights under the Personal Data Protection Act by sending a free communication to (------------)
Version of November 1, 2021.
